Intake Coordinator needed for a nonprofit 25 bed inpatient women’s chemical dependency treatment facility located in Kirkland, WA. If you’d like a job where you can see you are making a difference in the lives of women, then consider Residence XII.
This position is 40 hours a week — Mon-Fri. Familiarity with HIPAA confidentiality policies required. Ability to deal with public and family members in a positive and professional manner. Must be strong in multitasking and can deal well with the interruptions that come within a busy work environment, yet remain focused on getting work completed. Attention to detail is critical. A minimum of intermediate skill level in MS Windows and MS Office applications. Candidate must be a positive team member. Ideal candidate will have a cheerful demeanor and show compassion to women being assessed for treatment and their families. An understanding of addiction is helpful. We offer competitive benefits such as medical, dental, life, LTD, 403(b), vacation/sick time and FSA. Salary $50,000-52,000 DOE. To apply email cover letter and resume to Liz Braun, CEO, firstname.lastname@example.org
The Intake Coordinator shall have no history of alcohol or drug abuse for a period of two years prior to time of employment at Residence XII and no misuse of alcohol or other drugs while employed at Residence XII.
SUPERVISOR: Reports to Treatment Director
1. Overall coordination of intake process, from initial contact to placement, to achieve a seamless process for women wanting services from Residence XII.
2. Supervise Intake Specialist, Assessment Counselors and Utilization Review Counselor.
3. Track all potential referrals for both inpatient and outpatient services.
4. Revise current processes or create new ones as needed to create better efficiencies
5. Stay continually informed of patient census; work closely with the Intake Specialist to ensure that schedules for assessment and placement are made in a timely way, with an emphasis on quick turnaround from assessment to placement.
6. Work closely with Utilization Review and Patient Accounts to ensure that the work in these areas is coordinated prior to placement; ensure that accurate clinical data is provided to UR.
7. Work closely with the Community Relations Coordinator to monitor trends in census, anticipate openings and respond quickly and proactively to openings.
8. Facilitate the morning Assessment and Referral meeting; create an agenda that will efficiently move through information regarding assessments and placements.
9. Work closely with the Outpatient Supervisor to coordinate around potential referrals, assessments and intake for women going into IOP.
10. Act as liaison, in collaboration with the Intake Specialist, with detox facilities, private therapists, other treatment facilities and other resources to ensure that referral communication is handled professionally and in a timely way.
11. Delegate staff to pick up or visit patients in detox; provide that service as necessary.
12. Collaborate with direct patient staff to ensure that the move-in process is achieved in the most welcoming and efficient way for women moving in.
13. Attend clinical staffings as appropriate and obtain and share current clinical data.
14. Delegate or cover for utilization review as needed.
15. Attend non-clinical meetings as appropriate.
16. Provide on-call services in rotation with clinical staff
17. Other duties as assigned appropriate to this position
1. Shall meet & maintain Washington State qualifications for Chemical Dependency Professional as defined in the WAC 388-805-205 & 246-811-030,
2. B.A. or Master’s degree in related field or equivalent work experience.
3. Professional experience in program management or project coordination.
KNOWLEDGE SKILLS & ABILITIES
1. Must be highly organized
2. Must demonstrate excellent written and verbal communication skills
3. Must be detail oriented and well organized.
4. Knowledgeable of community resources.
5. Knowledge of ASAM & DSM-IV-R criteria.
6. Must have ability to work both autonomously and as a team member.