FAQ

FAQ 2017-06-29T17:40:07+00:00

General FAQ

If you’re considering treatment for drug or alcohol addiction please call 800-776-5944 and ask for a free assessment or click here.

SCHEDULE ASSESSMENT

In order to make recommendations for the appropriate individualized treatment plan, we need to understand how we can help you. This is done during our assessment process.  Our assessments are done at no-charge by a licensed, compassionate counselor and can usually be scheduled within 24 hours.  If you have insurance benefits you can request a quote of benefits.

CHECK INSURANCE

Your assessment will let you know if you need treatment, and, if you do, what type of treatment.  Once you are accepted to our Inpatient program, you will receive an information packet and an offer of admission which will include the day and time for you to come to treatment.  You will be given a tour of our lovely facility, experience the warm and accepting environment and feel the sense of community that makes Residence XII so unique.

We understand that this is a difficult point in your life, whether treatment is for yourself or a loved one. We will do our best to put you at ease and answer all your questions.

QUESTIONS

Located in the heart of Kirkland and bordered by protected wetlands, our facility was built to support the start of your journey to recovery by providing a safe, comfortable, tranquil environment.

Our Residential Treatment Program is located on the top floor of our building. The residential suites offer beautiful views and encourage community, support and growth for each woman. The women in our program can spend their time socializing, studying, reading or relaxing in our living room and activity room. Each bedroom is decorated with soft colors and comfortable furnishings. Each patient has her own bed, private desk, closet and en suite bathroom facilities.

The classroom and counselors’ offices are located on the lower levels. Each counseling room is unique to the counselor who works to create a peaceful and safe environment.

Small group and individual therapy take place in the counselor’s office. Larger groups, educational and Movement Therapy classes are held in the Oak Room which offers a beautiful view of the natural wetlands. Our surroundings provide the perfect setting for walks, meditation, and reading.

We could put a lot of quizzes here that you could take to try to figure out if you or your loved one is struggling with addiction. But the truth is that quizzes can’t give a good picture of who and where you are and what you need.

If you are on this page and seeking answers, the best way to find out if there is an issue with addiction and what type of treatment would be best is to call and schedule an assessment by a trained Chemical Dependency Professional (CDP).

We offer free assessments and can usually schedule one within 24 hours.

All information is confidential, so you can ask your questions and get some answers in privacy. We do not share your results with ANYONE,  without your written consent.

Don’t gamble with your health.  Call us at 800-776-5944 to schedule your FREE ASSESSMENT or fill out our short contact form and someone will get back to you.

SCHEDULE ASSESSMENT

I’m going to Inpatient

  • Insurance card and picture ID, such as driver’s license.
  • Pack enough for clothes for one week. There is a laundry onsite and we provide detergent, fabric softener, and all bed linens and towels.
  • If you wish, you are welcome to bring your own pillow, towel, stuffed animal and small blanket or throw.
  • Casual, comfortable clothes including walking/tennis shoes, exercise clothes, jacket and a sweater.
  • Personal toiletry items. No perfumes; we are a fragrance-free facility.
  • A small amount of cash, debit, or credit card to cover incidentals.
  • Two books or magazines for free time reading.
  • Paper, envelopes, cards and stamps for sending mail.
  • If you have a Big Book, 12 X 12, or NA Basic Text book, bring them; if not, you can borrow some.
    Please leave your valuables and electronics at home.
  • Remember to bring a 30-day supply of any prescribed medications in their original container(s).
  • If you are using a regular over the counter (OTC) drug i.e., ibuprofen or melatonin, please bring those with you too.
  • We need to know what medications you are taking so that our Treatment Director and Women’s Health Specialist can customize your treatment plan.
  • There are several “smoke breaks” each day.
  • If you are using Nicotine patches, gum, and cigarettes, remember to bring a 30-day supply.

During your first 5 days, you will be spending your time doing Personal Focus. This is a time where you get to focus on you and how you got to where you are. This is a time of introspection and healing. To support you in making this change and to allow you to focus completely on this valuable and life changing time; there are no visitors or phone calls during the first 5 days. There is no access to the internet during this time, however, patients are encouraged to write and mail letters and cards.

Patients may receive cards, letters, and flowers.

Send these to:

Patients name
C/o Residence XII
12029 113th Ave NE
Kirkland WA 98034

After your first 5 days, visiting times are on Saturday at 11:00 a.m. with a Family Program class beginning at 10:00 a.m.

We’re often asked what does a “typical” day in treatment look like?  While no two-days are alike and treatment at Residence XII is not “typically” like any other program in the country – we can give you a glimpse of what to expect.

  • We start the day with a yummy breakfast. Our in-house chef prepares each meal from scratch keeping in mind any dietary restrictions of our patients.
  • Breakfast is followed by a meditation time which is a peaceful, thoughtful way to start the day. This is a dedicated time to reflect and prepare for the day ahead.
  • After meditation, there is the morning group counselling session.  Groups are kept small and intimate.  This is a time for deep discussion, safe sharing and healing.
  • Morning group is followed by free time. Followed by lunch in our sunny dining room at noon.
  • The afternoon begins with an education class.  Topics range from emotional regulation, recovery planning, sober skills building, and why we become addicted in the first place.
  • Then it’s time for some exercise.  This could be a walk around our lovely western Washington neighborhood, yoga or some sort of activity to increase the increase the blood flow and get the lungs pumping.
  • Late afternoons include time spent working on an assignment, journaling, an art project or letter writing.
  • After dinner, there will be a sober support group activity.  This could be an
    NA or AA meeting, alumnae potluck, or family and friend’s education session.
  • This is followed by some free time before lights out.

Throughout the program, the staff focus on the causes for addiction and what challenges the newly sober women will encounter as she navigates all the “firsts”. The first sober holiday season, first summer BBQ, first football game, first major life challenge or loss – all without the benefit of her previous coping mechanism; her drug or drink of choice.

The best thing family and friends can do to help with treatment is to join in our Family Program.  Long-term recovery success increases immensely when the family unit receives counseling and education as well.

We continually remind our women “recovery is a journey, not a destination.”

Find out more about our Family Program, please click the link below.

FAMILY PROGRAM